We chose SitePal to humanize the interface to our site and to bridge the gap between technology and the person at home, our customer. We easily tailored our character to match our main demographic, message and color scheme. Since we target family cooks, we placed our character in a kitchen scene, which really helps our customers visualize themselves using our site. Since using SitePal, our conversions have increased dramatically, and we continually receive positive customer input on our character.
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After utilizing SitePal's animated characters for several years with great results, we have now placed a new SitePal AutoPhoto character on our site. We have found in a very short time that the AutoPhoto character has generated increased web traffic, and our direct global inquiries have also jumped markedly!
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We implemented SitePal on our website about a year and half ago to differentiate ourselves from the competition. Being in a competitive business, using SitePal has made a very big difference. The information passed on by "Bill", our virtual SitePal infrared sauna specialist, really pulls people in and has increased our page views over the years. Most of the comments we get about it from our customer are very positive and they always say, "You are the company with the talking guy in it, right?" SitePal has worked seamlessly over the time we have been using it. As a web developer for the last 14 years and a business owner, I highly recommend SitePal.
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Your speaking characters allow me to inform my customers of key features on my website … additionally, visitors spend a lot more time on my site because the interactive FAQ feature gives visitors the ability to have their questions answered verbally just by clicking the question! SitePal helps to increase conversion rates because visitors can easily have their questions answered in real time and then move on to the listing and purchasing process.
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Sitepal has helped our business in adding a "Human Element" to our online store and customers have mentioned how welcomed they feel. The Lead Generator, which is added to our newsletters, and is available via our Contact Us page, has increased the number of customers who contact us. The Lead Generator is an easy and effective way for someone to contact us instead of clicking on our email address and depending on an email service to send the message, the Lead Generator form can be quickly completed and email easily sent to us. We are very happy with your services and products.
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Since adding my custom SitePal character, my website traffic has increased from 500,000 to 2.5 million page views per month. Updating content for my SitePal is so simple. My readers trust Jeff’s weather and enjoy the specific, non-traditional forecasting I provide to everyone in the New York area.
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SitePal has been the driving force behind my personal portfolio website for as long as I can remember. Why read about my work history when a SitePal avatar can take a moment to tell you about it? Adding a SitePal character to my website has improved its stickiness, and more importantly, keeps my phone ringing with new opportunities. This technology is a “must-have” for all personal websites, and best of all, it’s incredibly easy to use.
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When I first tried a Sitepal demo, I pondered on how this technology could help improve website usage. I felt using a character as more of a sales mascot would be something few people do. So we created a character and gave "Rhonda" her own page and identity. The API's and tools you have created give the end user the ability to expand on pretty much any idea or concept their imagination can come up with. We have seen a definite increase in the amount of time people stay on the website which equals learning more about our products. We have also seen an increase in the amount of people joining our forums, which are an essential marketing tool. Your sales staff and support staff are great and the on-line forums are a great help during those late night programming sessions. A special thank you to Adi Sideman for creating this wonderful vision. - Paul Cangialosi, 5speeds.com, September 2006 http://www.5speeds.com |
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Your product is great. No way would I allow advertising, though. Your support staff is absolutely first rate. Prices are good. Overall you guys are one of the best additions to our site since we started. I give you an A+ in product quality. An A+ in customer support. And an A+ in exceeding your customer's expectations. Doesn't get any better than that. - Robert James, International School of Gemology, October 2005 http://www.SchoolofGemology.com |
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To tell the truth, I am quite happy with the way it all turned out. We are probably going to have one of better months on one of the slowest months of the year. Our page views are up by 30%, it will be our 3rd highest for orders, our second best for revenue and revenue per item with six days to go....So thanks again, I really appreciate your help. - Janis Ransom, The Franklin Paterson Company, October 2005 |
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Just wanted to say we couldn't be happier with your service. We've received a lot of positive feedback and our conversion rate has definitely increased since we implemented your service. Good job - and VERY cool service! - Dave Segal, CyberGrad Inc, October 2005 |
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We were looking for a way to differentiate iBuilt.net from other Web site design companies and found that the Sitepal was definately one really great way to do so. The Sitepal grabs peoples attention and causes them to spend more time on the site. Since the implementation of the Sitepal Virtual host on iBuilt.net, our visitor conversion rate has more than doubled and our active paying subscriber base has grown by over 1000%! We can't thank SitePal enough for creating such a revolutionary communications tool! - Thomas Husmann, iBuilt.net, September 2005 http://www.iBuilt.net |
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I have been doing eBay since 1995 and have used a ton of different tools to aid in selling. Honestly, very few have had much of an impact on my sales statistics. That said however, as the competition on eBay has increased I feel that anything that has a classy look to it can only help to distinguish you in the minds of buyers. Your product is one of the most innovative and distinctive products I have ever used. I saw an increase in sales to the tune of 5% to 7% overall while using your product. It's absolutely awesome! - Steve Stewart, An ebay seller, May 2005 |
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We want our customers to feel welcomed with a good level of trust and confidence buying from us and to create a comfortable and enjoyable online venue for them. We thank you for creating a wonderful tool - Allie, Monalisa's Attic.com, April 2005 http://www.monalisasattic.com |
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SitePal gives us the opportunity to talk directly to site visitors about a complex subject and make them feel welcome and comfortable. By introducing search engine positioning in a person-friendly way we have increased our lead capture rates by 250%. As the search engine positioning business changes frequently, we really appreciate the easy to update text-to-speech feature. Thanks for providing a cost-effective, easily adaptable and 100% available rich media solution. - George Grant, ConnectedMarkets.com, March 2005 http://www.connectedmarkets.com |
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I am a Real Estate Consultant for Keller Williams Realty in Amarillo, TX. There are about 500 Realtors in my area. I wanted my website to offer something different. The hits on my website have increased by 150% since adding my Virtual Web Assistant with SitePal. Now my website stands out from the rest. I LOVE SitePal and what it has done for my website and my business! - Teresa Franco, Amarillo Dream Homes.com, February 2005 http://www.AmarilloDreamHomes.com |
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Our web site already ranks in the top 2 positions on most of the major search engines and we receive thousands of hits a month. We have always been on the cutting edge of our market regarding technology advances using our web site, and this is no exception. After seeing the SitePal site we wanted to experiment to see if we could increase the number of people who contact us directly rather than just emailing us. As we have been implementing SitePal over the last couple of weeks throughout our site, we have seen an increase in direct contact of approximately 30%. We also now receive one compliment after another from our peers telling us how COOL our site is. Thank you SitePal for the opportunity to use your technology and making it reasonably priced for all to use. - The Carrison Team, KCHomesForSale.com, January 2005 http://KCHomesForSale.com |
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Your company has the most awesome tool of the 21st Century! People can identify & relate with the 'virtual characters', especially when it speaks to them about a topic of interest! Thanks for the innovation! Best wishes in 2005! - Julie Barkley, www.areponline.com, December 2004 |
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SitePal is an asset to any eBayer. Unlike other products that help get attention of potential buyers, SitePal allows you to govern usage of its product which enables you to control your Profit/Expense ratio. Compared to many other companies this one has first class customer support. Every time I have a question that I need answered SitePal replies within in minutes. I have only been an eBay seller for about 2 months and this product has increased my sales and site traffic by 75% and I would recommend this product to anyone. SitePal I don't know how I ever turned a profit on eBay without you! Thanks a $ Million!! - Michael Shadeh (Ebay User), Lifetodust (Ebay User Name), September 2004 |
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SitePal has made tremendous hit with our clients, they are very impressed! Our clients and visitors are amazed at how well our site is so user friendly. Prior to SitePal our hit rates were in the very low numbers, we installed SitePal and did some arketing and our hits have gone into the thousands. We are very pleased with the results SitePal has given us. Our experience is that the SitePal technical staff really does listen to its customer base, which says a lot for a company today. - Kenneth G. Dreger, LA Private Eye, December 2003 http://www.laprivateeye.com |
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As soon as the VHosts were introduced on the site, we saw a 35% increase in sales. - Timothy Kurtis, Creative Cards 4U, July 2003 http://www.creativecards4u.com/ |
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My experience with SitePal? has been great. They have excellent customer service. Our access to SitePal has always been 100% and I'm always excited about the new features that they consistently add to give you full control over the interface. - Ezra Tillman, Windy City TV, February 2003 http://www.windycitytv.com |
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