Pontiac Taps Into Sex Appeal for Solstice Effort
Interactive campaign being run with Maxim online lures 16,000 to flirt with model and win a car
Advertising Age, June 13, 2005
By Kris Oser
Two months after an explosively successful brand integration of the Pontiac
Solstice Roadster in an episode of NBC's "The Apprentice," an innovative
online promotion is generating superior results.
While "The Apprentice" plug generated 1,000 advance orders for General
Motors Corp.'s Solstice at pontiac.com in 41 minutes, an interactive ad at
laddie-title Web site maximonline.com/pickmeup racked 16,000 registrations
in a three-week period. That response "probably exceeds the number of
[Solstice] cars GM would sell over the course of the year," said Julie Ask,
lead automotive analyst at online market-research firm Jupiter Research. The
Solstice will hit dealer lots in the fall.
It's a tiny, but badly needed, success for the beleaguered GM, which among
other challenges is trying to help consumers differentiate among brands.
"The Solstice is a sexy, halo product for Pontiac," said Dino Bernacchi,
advertising manager, Pontiac.
Pontiac employed a simple, timeworn formula for the online ad: a sexy woman
and the chance to win a hot car. But part of why response was strong also
has to do with Pontiac's effective use of cutting-edge technology and good
targeting.
The ad features a video version of VH1 VJ Rachel Perry. She also hosts
"Maxim Hot 100," a show that features the magazine's picks for hottest
women.
The idea is for the Web visitor to qualify to win a Solstice Roadster by
getting Ms. Perry to approve a pickup line he proffers. Ms. Perry responds
in real time to a user's remarks.
Ms. Perry is actually an avatar compiled from 400 video clips, powered by
artificial intelligence, explained Adi Sideman, CEO, Oddcast, the New York
technology company that developed the avatar. "Any line or phrase that is
typed in is checked against thousands of keywords and phrases," prompting
the avatar to respond appropriately.
To a line like "What's your sign?" Rachel responds with a grimace and the
remark: "Has that line ever worked?" To "Want to go for a ride?" she
remarks, "Can't you come up with anything better than that?" Watch the
overtly sexual language, though. If a word or phrase is not to her liking,
Rachel gestures to a bouncer who blocks your view in a less-than-friendly
fashion.
Lines that edge past Rachel's wise-cracking rejections push the user to a
registration screen where he is not only asked for his name, address, phone
and e-mail, but to opt-in to receive a Pontiac newsletter, a Maxim
newsletter and to hear who the lucky winner is. The campaign was created by
interactive shop Digitas and Publicis Groupe's ad agency Chemistri.
Maxim's readers mirror the Solstice's target: 25-to-35-year-old professional
men, who are affluent and well-educated. "Maxim's audience fits-it's about
a woman and a car-it works for both properties and both brands," Ms. Ask
said.
But because any guy on the Maxim site could be engaged in the ad and they
are not asked on the registration screen if they are in the market for a
Solstice or any car, the effort is not entirely effective at targeting, she
said.
The soft sell is deliberate, said Mr. Bernacchi. "We didn't want to club
people with our product or our message," he said. Some 3.3% of the visitors
clicked over to Pontiac.com for more information. "This number is higher
than anticipated as there was no call to action on the site," said
Alexandrea Maurer, manager, Digitas, who was a lead on the account.
Adam Sarner, analyst at market-research firm Gartner, said: "Visitors get
immediate value-they get entertainment."
But the entertainment had to be innovative to capture the attention of the
sophisticated, high-tech audience targeted, Mr. Bernacchi said.
ENGAGEMENT
"I can run 30-second ads all day, but if I really want to make an
impression I have to showcase the brand in an engaging way," he said. He
was inspired by Burger King's Subservient Chicken promotion, but Rachel not
only responds (as the chicken did), she talks back, he said.
Visitors to Maxim's site can submit a pick-up phrase as often as they wish.
Viewers to the "Hot 100" cable program saw "show-mercial" promotions for
the Web-site contest. Just as a segment would break for an actual ad, a man
from behind-the-scenes would deliver a pickup line to Ms. Perry. With the
Pontiac Solstice in the background, she ridicules their line and then invite
viewers to the site to try their skill. The site also was promoted in the
May 16 issue of Maxim, in a Hot 100 supplement, and in online banners.
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